Topic
Customer portal
Guides and how-tos on customer portal for water associations and utility boards.
Customer portal
What Should a Water Association Customer Portal Include?
Balance, usage, online pay, payment history, and mobile access with no app download. A practical checklist for rural water association boards evaluating a customer portal.
3 min read
Online payments How to Get More Water Customers to Pay Online
Online payment saves rural associations envelopes, postage, and hand-posting, but only if members actually adopt it. Here's how to drive portal sign-ups and online payment without alienating members who still want paper.
3 min read
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