aAazly

Water Utility Billing Software

Water billing and CRM for your district

Aazly combines customer management (CRM), water, sewer, and garbage billing, payments, reporting, and a branded ratepayer portal. Water billing stays at the center.

Admin Portal

Run your district from one dashboard

Manage your customers, bill for each service, and stay on top of payments from one place.

Water, Sewer & Garbage Billing

  • Bill for water, sewer, and garbage services
  • Customize billing rates and fee schedules
  • Manage multiple service locations

Customer Management (CRM)

  • Keep customer and service accounts together
  • See bills and payments alongside customer records
  • Import customer records or add them one by one

Payment Setup

  • Funds deposited directly to your district account
  • One-time setup with guided onboarding
  • Accept card, ACH, checks, and cash

Dashboard & Analytics

  • Real-time payment summaries
  • Overdue and aging reports for collections
  • Track recent activity across the district

Customer Portal

A self-service experience ratepayers love

Give ratepayers their own branded portal to pay, manage autopay, and view usage, 24/7.

Pay Bills Online

  • Pay multiple invoices in one go
  • Instant confirmation and email receipt
  • Pay anytime, 24/7, no office hours required

Autopay

  • Customers enable autopay in two clicks
  • Payment charged when the invoice is due
  • Email notifications before and after each charge

Invoice History & Usage

  • Invoice history with download options
  • Water usage trends displayed visually
  • Compare month-over-month consumption

Mobile-Friendly Portal

  • Your own subdomain (e.g., yourdistrict.aazly.com)
  • Responsive design for phones, tablets, and desktops
  • No native app to install or maintain

Payments

Secure payments that flow straight to you

PCI-compliant processing with funds deposited directly to your district, no middleman.

Direct Payments

  • Direct deposits to your district's bank account
  • Daily, reliable settlements
  • Transparent fee structure with no hidden costs

Card & ACH Payments

  • Visa, Mastercard, Amex, and Discover accepted
  • ACH bank transfers for lower processing fees
  • Saved payment methods for faster future payments

PCI Compliance

  • Secure tokenized payment input
  • No sensitive card numbers stored on Aazly servers
  • Encryption in transit and at rest

Payment Tracking

  • Track pending, completed, and failed payments
  • Auto-generated receipts for customers and your records
  • Reconciliation tools to match payments with invoices

Two portals, one platform

Your staff and your ratepayers each get their own experience, powered by the same system.

A

Admin Portal

What your district staff sees and manages every day.

  • Water, sewer, and garbage billing setup
  • Customer account management (CRM)
  • Invite staff to manage the portal
  • Payment setup and payouts
  • Payment reports and collection analytics
  • Overdue account tracking and exports
C

Customer Portal

What your ratepayers see when they log in to pay and manage their account.

  • Current balance and due date at a glance
  • Pay by card, ACH, check, or cash
  • Enable or disable autopay
  • View and download invoice history
  • Water usage trends and comparisons
  • Manage saved payment methods

Ready to modernize your district's billing?

Join water districts using Aazly for admin and customer portals. Get paid faster with less hassle.